1. OEM Service
Our dedicated OEM team worked closely with customer and manufacturers as following:
You offer design / sample or comment, our OEM team arrange counter sample, typically takes 3-4 weeks for sample.
Once you confirm sample and order, we’ll proceed mass production and confirm package /shipping details.
Sample charge will be refunded upon confirmed order.
Lead time 4-8 weeks depends on QTY.

2. After-sales service
Any comment about products, feel free to e-mail us via sales@eastlamp.com. Will reply within 12 hours on working days.